Welcome to New Idea !
This policy applies to all products sold and logistics services provided through the online platform (including website, APP, mini program, etc.) of [Mall Name/Company Name] (hereinafter referred to as "us").
Order processing and shipping**
1. Order confirmation
After successful payment of the order, we will complete the audit and arrange shipment within 1-3 working days (excluding holidays).
The delivery time for pre-sale and customized products shall be subject to the instructions on the product page.
2. Shipping Notice
After shipment, we will notify you of the logistics tracking number and inquiry method through SMS, internal message or email.
3. Delayed shipment
If the shipment is delayed due to stock shortage, weather or force majeure, we will notify you promptly. You can choose to cancel the order or negotiate a new shipment time.

